when people don’t answer the phone

October 28, 2010

My Brain is About To Explode

For real.

It’s happening.

I’m. Having. A. Total. Meltdown.

I’ve been trying to figure out this anti-plagiarism program called turnitin.com, and while the program appears easy enough to use, well, it isn’t working for me. And I seem to have found the ugly truth: apparently no one works at this company. There is no technical support. No phone number provided at which to reach a human. After major investigation, I found a phone number. Elated, I dialed. And then I got that automated voice that tells you to please wait. Please wait. Please. Wait. (I watched an entire DVRed episode of Survivor while the music played in the background.) …